Customer Insights Experience

Customer Insights Experience (CIE) provides valuable insight into the customer experience through customer satisfaction talks and surveys. In addition to insights increasing audience engagement, you’ll gain a subjective understanding of what your actual customers think and feel about their experiences with your product, band, and company.

We help you to understand how your customers subjectively “feel” about their experience with your company. Orient will take the time to understand your core values, needs, and goals in order to design survey questions and improvement solutions accordingly.